Legal
Privacy policy.
What personal data Fineteklabs collects, why, and the rights you have over it.
This policy was last reviewed in 2026.
Who we are
Fineteklabs is the trading name of Finetek Technologies Kenya Ltd, registered in Kenya, at the Chandaria Business Innovation and Incubation Centre, Kenyatta University, Nairobi. We are the data controller for personal data collected through this website.
What we collect
We keep collection to the minimum needed to answer you and run this site.
- Contact details you give us: name, email, phone, organisation and role.
- The content of your enquiry, including any project details you share.
- Technical data needed to serve the site securely: IP address, browser type, pages requested.
- Aggregate, non-identifying analytics about site usage.
How we use it
- To respond to your enquiry and provide the services you ask for.
- To prepare proposals, contracts and invoices.
- To keep the site secure and prevent abuse.
- To meet our legal, accounting and regulatory obligations.
Our lawful bases
We rely on your consent when you submit a form, on contract performance when we deliver services, on our legitimate interests in running the business, and on legal obligation where required.
How long we keep it
Enquiry data is kept as long as needed to deal with your request and for a reasonable period afterwards. Contract data is kept as the contract and applicable law require.
Your rights
Subject to applicable law, you may ask us to:
- Confirm what personal data we hold about you and give you a copy.
- Correct data that is inaccurate or incomplete.
- Delete data we no longer have a lawful reason to keep.
- Restrict or object to certain processing.
- Provide your data in a portable format.
- Withdraw consent at any time, where consent is our basis.
Security
We apply encryption in transit, least-privilege access control, audit logging and regular system review, with an incident response process.
Contacting us
To exercise these rights, or with any privacy question, contact us by phone or WhatsApp. You may also complain to your national data protection authority.
Monday to Friday, 08:00 to 18:00 East Africa Time (GMT+3). Urgent support by arrangement.
Some long-form technical and legal documents are published in English only.